公路养护绩效评价指标体系的构建方法

Construction of Index System of Performance Evaluation About Highway Maintenance

摘要:

为了客观、准确地对公路养护进行绩效评价，在分析了现有指标体系构建方法不适用的基础上，提出了一种基于业务客户内部管理学习与成长的BCIL指标的关键绩效指标的构建方法.结合上海市某公路管理部门养护绩效评价项目，并利用基于BCIL指标的关键绩效指标的构建方法，从业务维度、客户维度、内部管理维度及学习与成长维度4个方面构建了绩效评价指标体系.

Abstract:

In order to appraise the performance evaluation about highway maintenance in objective and accurate way, a new index construction method based on business customer internal management clearning and growth (BCIL) index and key performance index was given. Combined with the performance evaluation project about highway maintenance of a highway management department in Shanghai, the index system of performance evaluation was established from four aspects such as operation, client, interior management, study and development with the proposed index construction method.