Evaluation Analysis of Arriving Level of Service for Urban Rail Station Facilities

Abstract:

Based on the user perceptions,the level of services(LOS) of individual components and the overall station were evaluated by surveying the passengers.The linear regression model was used to obtain a mathematical relationship between the overall arriving LOS ratings and the LOS of individual components,which could identify the main important attributes and the degree of their importance.The questionnaires data analysis of the arriving passengers in Xinzhuang rail station shows that transfer facilities,walking environment outside,rail station platform,checking in and total walking distance are the five significant impact facilities for the arriving passengers,and the degrees of importation are:0.205,0.196,0.196,0.140,0.126,which correspond to the actual situation,and the model proves to be of good applicability and operability.The model provides a good method for evaluating overall LOS of urban rail station.

Key words:level of service; rail station; evaluation method; linear regression model; user perceptions