Abstract:The objectives of this research were to propose Bicycle Quality of Service (BQOS) models from the users’ perspective and to develop a new BQOS criterion based on a new classification of persons. The BQOS models affecting bicyclists’ perception of safety, comfort, cleanliness, and overall quality were produced on the basis of the stepwise regression analysis. A new classification of cyclists based on cyclists’ gender, age, and cycling frequency was determined, including four classes of people. A new BQOS criterion corresponding directly to the classification of cyclists was made. Two classification figures of BQOS on main roads in the center of Shanghai were drawn as an application example. The results show that such factors as nonmotorized vehicle lane width, the separation form, the moped speed, and the proportion of roadside planting are statistically significant. It will help decisionmakers to find out the most important factors influencing cyclists’ satisfaction at road segments, and determine the sort order of the improvement works for the nonmotorized vehicle lane.