Risk Analysis of Digital Transformation Based on Failure Mode and Effect Analysis

Abstract:

An improved failure mode and effect analysis （FMEA） method based on fuzzy theory， grey relational analysis（GRA） and technique for order preference by similarity to ideal solution （TOPSIS） was proposed to construct risk analysis model for enterprise digital transformation. Firstly， factors of six dimension that had influence on digital transformation were proposed by literature analysis， expert interview and questionnaire survey. Next， through fuzzy theory， the qualitative evaluation index of expert group was translated into quantitative index. Then， comprehensive weight of risk factors was considered， and failure modes were sorted through GRA and TOPSIS. Finally， the model was applied to a digital transformation enterprise in the testing industry to verify its feasibility. Moreover， management measures were suggested based on the analysis results.

Key words:digital transformation;failure mode and effect analysis;fuzzy set theory;grey relational analysis;technique for order preference by similarity to ideal solution